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  • Complimentary Insured Shipping

    Fully insured overnight shipping within the U.S.

  • Authenticity Guaranteed

    Every watch is 100% authentic & verified.

  • Concierge Support

    Personal watch specialist available via call or Whatsapp

Frequently Asked Questions

Customer Service & Support

Is free shipping available?

Yes, free ground shipping is available for all watch orders. We take great care in packaging your timepiece to ensure it arrives safely. View our Shipping and Delivery page for complete details.

Is the watch I'm looking for in stock?

You can check the availability of each watch on its product page. The inventory status will display the number of timepieces in stock or "Out of stock." All our watches are authentic and sourced from authorized distributors. If you have questions about a specific model, please contact us at 213-505-1874.

How quickly will I receive my watch?

Most of our watches are delivered within 5 business days. We take exceptional care in packaging your timepiece to ensure it arrives in perfect condition. All shipments are tracked and insured for your peace of mind.

What is covered by your 2 year warranty?

Our 2-year warranty covers all manufacturing defects and mechanical issues with your watch. This includes movement defects, case damage from manufacturing, and crystal defects. Normal wear and tear, water damage from improper use, and damage from accidents are not covered. Extended warranty options are available. Contact us for details.

Is express shipping available?

Yes, express shipping is available for most orders. Select express shipping at checkout to receive your watch within 2-3 business days. All express shipments are fully insured and require a signature upon delivery to ensure your timepiece arrives safely and securely.

Do you offer watch servicing and maintenance?

Yes, we offer professional watch servicing and maintenance for all types of watches. Our certified technicians can handle everything from routine cleaning and battery replacement to complex mechanical repairs and movement servicing. Contact us at 213-505-1874 to schedule a service appointment or for more information about our servicing options.

Can I purchase a watch from your Los Angeles showroom online?

Absolutely! If you've seen a watch at our Los Angeles showroom that isn't currently listed online, please call us at 213-505-1874 and our team will be happy to help you with pricing and availability.